Designing Employee Experience in a Hybrid world

Explore key considerations for designing an impactful, outstanding employee experience that aligns with our new hybrid reality.
Your Instructors:
Jan Krogel
Jan Krogel
Fermin Diez
Fermin Diez
Steve Bennetts
Steve Bennetts

Program Date

Oct 11-Nov 13

Duration

5 weeks

Languages

English

Program Type

Cohort Based

Your Investment

US$ 495

Who is this course for ::

This program is for employers looking to reshape EX for their teams in the new remote environment of the working world.

What will you learn ::

  • Key elements to rethinking EX-design for hybrid, remote, or distributed settings.
  • How to leverage technology and digitize EX processes for maximum impact.
  • Redefining the employee lifecycle: hiring, onboarding, enhancing performance, and employee well-being.
  • What has changed in the past year and what still needs to change.

Earn a industry
lauded certificate.

After completing this courses, you’ll receive you Certificate of completion via email as a downloadable PDF within 1-2 weeks of completing the final required course. Certificates are configured for uploading and sharing on LinkedIn.

What the program covers ::

Mandatory Participation
Week 1 - Reflect (19 July - 25 July)
  1. 1. Reflect: Getting ready to redesign our EX Journey
    1. Welcome to Week 1
    2. 1.1 Employee Experience and Covid: Moving Forward
    3. 1.2 What is Employee Experience & Why does it matter?
    4. 1.3 Employee Experience as a Core Product from HR Teams*
      *
    5. 1.4 Learning Objectives and the Learner Journal
    6. 1.5 Important Dates
      *
    7. 1.6 Key Expectations; Introducing yourself and Set your Goals *
    8. 1.7 Meet your Lighthouse keepers and Navigators
    9. 1.8 Sharing your resources
      *
  2. 2. Reflect: Week 1 - LIVE Onboarding Session (60 min)
    1. 2.1 Live Onboarding & Introduction
WEEK 2 - Assimilate (26 July - 1 Aug)
  1. 3. Assimilate: New Truths & Burst Myths
    1. Welcome to Week 2
    2. 3.1 What the largest WFH experiment showed us
    3. 3.2 The Right model for your Organization *
    4. 3.3 Watchouts & Pitfalls in different models
    5. 3.4 Business & EX Roadmap
      *
    6. 3.5 What do your employees want?
      *
    7. 3.6 What kind of Hybrid will work best for you?
    8. 3.7 Segmentation & Addressing Needs of Different Demographics
  2. 4. Week 2: Live session Masterclass (120 min)
    1. 4.1 Live Session Masterclass
WEEK 3: Assimilate (2 Aug - 8 Aug)
  1. 5. Assimilate: Building Blocks for EX in Hybrid teams
    1. Welcome to Week 3
    2. 5.1 Building Blocks for EX in Hybrid teams
      *
    3. 5.2 Align Your Employee Experience to Purpose, Brand and Culture
    4. 5.3 Cascading EX from Vision, Brand, Culture & Values *
      *
    5. 5.4 Core Elements: Opportunity to break all the molds
  2. 6. Week 3: Live session Power Hour
    1. 6.1 Live session Power hour
WEEK 4: Assimilate (9 Aug -15 Aug)
  1. 7. Assimilate: Moments of Truth in the Employee Lifecycle
    1. Welcome to Week 4
    2. 7.1 Link & Agenda
    3. 7.2 Employee Lifecycle: Hiring
    4. 7.3 Employee Lifecycle: Onboarding *
    5. 7.4 Employee Lifecycle: Performance *
    6. 7.5 Employee Lifecycle: Development *
    7. 7.6 Employee Lifecycle: Rewards, Recognition & Benefits
    8. 7.7 Employee Lifecycle: Well Being
    9. 7.8 EX Enabled by Technology
Week 5 - Apply: Final Project Submissions (16 Aug - 20 Aug)
  1. 8.Apply: From Frameworks to Action
    1. Welcome to Week 5
    2. 8.1 Five Step Framework to Design EX for your Hybrid Organization*
    3. 8.2 Redesigning Employee Experience in the Hybrid World *
    4. 8.3 Feedforward Guidelines *
    5. 8.4 Moments that Matter: Mind Map
  2. 9. Live session Learner Circle
  3. 10. Closing & Feedback
    1. 10.1 Your Inputs Matters

Meet your Instructors ::

Jan Krogel
Head of Employee Experience and People Analytics, Capgemini
Fermin Diez
Deputy CEO & Group Director, NCSS
Steve Bennetts
Head of Growth & Strategy - Employee Experience Solutions, Qualtrics

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Frequently Asked Questions

Do I have to be online at a certain time to take the course?
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Our programs comprise of asychronous learning as well as LIVE group sessions. If you are unable to attend one of the live sessions, you can access a recording on the Platform.
Will there be LIVE teaching?
Yes.
Our group sessions are LIVE and are based around participation and peer-to-peer learning.
How many hours per week are required for the programs?
Approximately 2 hours per week are required for each program.
When will I get my certificate after the course?
You will receive your certificate 2-3 weeks after successful completion of the program, including a PDF copy and a link for sharing your achievement with your LinkedIn network.
If I miss the live sessions, how will I catchup with the program progress?
Live sessions are recorded and uploaded to the Platform for easy access.
Can I access the program material once it is over?
Yes.
Once the program is over, you can still visit the program archive to look through the materials and video content.
Is there any grading system to get the certification?
No.
However, successful completion of the course (with certificate) requires participation in all mandatory modules.
What is the eligibility criteria to enroll?
Some of our courses are by invitation only due to their specific area of focus. If you are interested in participating, we ask that you send us an application detailing why you would like to be invited and how you think you will benefit from the course.

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