Designing Employee Experience in the New World of Work

Explore key considerations for designing an impactful, outstanding employee experience that aligns with our new hybrid reality.
Your Instructors:
Jan Krogel
Jan Krogel
Fermin Diez
Fermin Diez
Temitope Sadiku
Temitope Sadiku
Steve Bennetts
Steve Bennetts
Zuzana Chomistekova
Zuzana Chomistekova

Program Date

Oct 18-Nov 19

Duration

5 weeks

Languages

English

Program Type

Cohort Based

Your Investment

US$ 225

Who is this course for ::

This program is for HR leaders and employers looking to reshape Employee Experience for their teams in the new hybrid working environment.

What will you learn ::

  • Key elements to rethinking EX-design for hybrid, remote, or distributed settings.
  • How to leverage technology and digitize EX processes for maximum impact.
  • Redefining the employee lifecycle: hiring, onboarding, enhancing performance, and employee well-being.
  • What has changed in the past year and what still needs to change.

Earn an industry
lauded certificate.

You will receive your certificate via email as a downloadable PDF within days of completing the course. All our learning programs are approved by the Human Resources Certification Institute (HRCI). Certificates are configured for uploading and sharing on LinkedIn.

What the program covers :

Mandatory Participation
Week 1 - Reflect (18 Oct - 24 Oct)
  1. 1. Reflect: Getting ready to redesign our EX Journey
    1. Welcome to Week 1
    2. 1.1 Employee Experience and the Pandemic: Moving Forward
    3. 1.2 What is Employee Experience & Why does it matter?
    4. 1.3 Employee Experience as a Core Product from HR Teams
      *
    5. 1.4 Learning Objectives and the Learner Journal
    6. 1.5 Important Dates
    7. 1.6 Key Expectations; Introducing yourself and Set your Goals
      *
    8. 1.7 Meet your Speakers and Mentors
    9. 1.8 Sharing your resources
      *
  2. 2. Reflect: Week 1 - LIVE Onboarding Session (60 min)
    1. 2.1 Live Onboarding & Introduction
WEEK 2 - Assimilate (25 Oct - 31 Oct)
  1. 3. Assimilate: New Truths & Burst Myths
    1. Welcome to Week 2
    2. 3.1 What the largest WFH experiment showed us
    3. 3.2 The Right model for your Organization
      *
    4. 3.3 Watchouts & Pitfalls in different models
    5. 3.4 Business & EX Roadmap
    6. 3.5 What do your employees want?
    7. 3.6 What kind of Hybrid will work best for you?
    8. 3.7 Segmentation & Addressing Needs of Different Demographics
  2. 4. Week 2: Live session Masterclass (120 min)
    1. 4.1 Live Session Masterclass
WEEK 3: Assimilate (01 Nov - 07 Nov)
  1. 5. Assimilate: Building Blocks for EX in Hybrid teams
    1. Welcome to Week 3
    2. 5.1 Building Blocks for EX in Hybrid teams
    3. 5.2 Align Your Employee Experience to Purpose, Brand and Culture
    4. 5.3 Cascading EX from Vision, Brand, Culture & Values
      *
    5. 5.4 Core Elements: Opportunity to break all the molds
  2. 6. Week 3: Live session Power Hour
    1. 6.1 Live session Power hour
WEEK 4: Assimilate (08 Nov - 14 Nov)
  1. 7. Assimilate: Moments of Truth in the Employee Lifecycle
    1. Welcome to Week 4
    2. 7.1 HR Processes Designed to Optimize Experiences
      *
    3. 7.2 Employee Lifecycle: Hiring
    4. 7.3 Employee Lifecycle: Onboarding
      *
    5. 7.4 Employee Lifecycle: Performance
      *
    6. 7.5 Employee Lifecycle: Development
      *
    7. 7.6 Employee Lifecycle: Rewards, Recognition & Benefits
    8. 7.7 Employee Lifecycle: Well Being
    9. 7.8 EX Enabled by Technology
Week 5 - Apply: Final Project Submissions (15 Nov - 19 Nov)
  1. 8.Apply: From Frameworks to Action
    1. Welcome to Week 5
    2. 8.1 Five Step Framework to Design EX for your Hybrid Organization
      *
    3. 8.2 Redesigning Employee Experience in the Hybrid World
      *
    4. 8.3 Feedforward Guidelines
      *
    5. 8.4 Moments that Matter: Mind Map
  2. 9. Week 5: Live session Learner Time Matters
  3. 10. Closing & Feedback
    1. 10.1 Your Inputs Matters
Cooling down
  1. 8. Cooldown
    1. 11.1 Using this time to Catch-Up, Reflect, Give Feedforward

Meet your Instructors :

Jan Krogel
Head of Employee Experience and People Analytics, Capgemini
Fermin Diez
Deputy CEO & Group Director, NCSS
Temitope Sadiku
Global Head of Digital Employee Experience, The Kraft Heinz Company
Steve Bennetts
Head of Growth & Strategy - Employee Experience Solutions, Qualtrics
Zuzana Chomistekova
Group Global Head Of Recruitment, AirAsia

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